Support / FAQ Questions and Answers

Customers who require large quantities or make purchases very frequently can be added to the shortlist for evaluation to gain access to discount tiers and preferential purchasing terms.

Contact us now at 02 92106954 for more information, or send us an email!

In addition to the financial benefits, you can also enjoy the practical advantages of our online store:

Same Terms and Conditions for "Existing Customers"
For customers who typically make purchases through traditional channels but decide to register on the website to shop online, all existingterms andconditions will remain in effect, such as installment payments, volume-based discounts, and the option to use their own shipping carrier. Most importantly, they will be able to shop conveniently from their own computer—quickly and easily—with reliable and secure transactions.

Check availability in real timeat
No need to wait to find out if a product is in stock. Through the online store, you can check the real-time availability of every product sold on the site.
You can also find out the restocking dates for items that aren’t in stock, allowing you to better plan your purchase—perhaps with staggered, scheduled deliveries!

Order StatusYou can check the status of your ordersat any time, whether they are in progress or have already been processed and archived. This way, a quick glance at the dedicated control panel is all it takes to stay up to date on the progress of your orders.

Shipment TrackingOur online store is integrated with our shipping carriers, which means additional benefits for online shoppers. You can check the status of your shipment at any time—from pickup to delivery—with just one click!

Edit Data
You can also manage different shipping addresses for each purchase to optimize courier and delivery flows.

So, what are you waiting for?

Sign up now on our e-commerce site and shop conveniently online!

Yes, after adding the desired products to your cart and after signing up , you can pay with PayPal, credit card, or bank transfer.

You can choose to pick up your order at our office in Cernusco sul Naviglio or select shipping via our partner courier. We ship throughout Italy and, since 2021, also to the Italian-speaking regions of Switzerland.

Yes, at our office in Cernusco sul Naviglio (MI), at Via F.lli Cervi 3, you can view our products.

You can contact us by phone at 02 92106954 or send an email through our website to schedule an appointment!

Not all products are available for purchase online, so you won't see the price or availability listed for these items.

The products sold through our website are identified by the " Add to Cart" button next to the items available for online purchase.

For all other products, you can contact us directly at 02 92106954 or send an email through our website.

Of course, all you need to do is register on our website by entering your tax ID number.

You can also make purchases in person at our warehouse located at Viale Fratelli Cervi 3 in Cernusco. We can issue a sales receipt; there is no minimum purchase requirement, and if the product is in stock, you can pick it up directly or have it shipped via our partner courier service.

Many customers choose to place their orders conveniently online on our website and then pick them up once they’re ready, to avoid unnecessary waiting. In any case, we recommend that you always check product availability on our website or by phone!

Each product comes with a PDF catalog or a product description sheet.

If the information provided is not sufficient, you can use the "Request Information " link found in each category or on each product page: a dedicated form will help you ask us for specific information.

In addition, you'll find frequently asked questions for each product type in its respective category.