Support / F.A.Q. Questions and Answers

For customers who require large quantities or have a very high purchase frequency, it is possible to access the evaluation short list to gain access to discount tiers and favorable purchase conditions.

Contact us now at 02 92106954 for more information or send us an email!

In addition to economic advantages, you will also benefit from the practical aspects of our online shop:

Same sales conditions for "existing customers"
Customers who usually purchase through traditional channels but decide to register on the site for online purchases will maintain all existing conditions, such as installment payments, quantity discount tiers, using their own Courier, but above all, they will be able to shop conveniently from their computer, simply and quickly, with reliable and secure transactions.

Real-time availability check
No waiting to know the availability of a product. Through the online shop, it is possible to check the real-time availability of every product sold on the site.
Additionally, it is possible to know the restocking dates of the material if it is not immediately available, allowing for better purchase planning, perhaps with differentiated and scheduled delivery!

Order status
At any time, it is possible to check the status of your orders, both those in progress and those already completed and archived. This way, a quick look at the dedicated control panel keeps you updated on the fulfillment status of your requests.

Shipment tracking
Our shop is integrated with our shippers, which means additional advantages for online purchasers. You will be able to know at any moment the status of the shipment of the purchased products, from the moment of pick-up until delivery, with just a click!

Edit information
You can also manage different shipping addresses for each purchase to optimize the flow of couriers and deliveries.

So, what are you waiting for?

Register now on our e-commerce site and make your purchases conveniently online!

Companies and professionals with VAT registration who buy large quantities or place frequent orders can request an assessment to access dedicated discount tiers and favorable purchasing conditions.

By purchasing on shop.atti.it, it is also possible to manage orders online, check product availability, and monitor shipments.

For more information, contact us at the number 02 92106954 or write to us using the contact form.

Yes. ATTI customers who already purchase through traditional channels maintain the previously agreed commercial conditions even when making purchases on shop.atti.it.

This includes any deferred payments, quantity discount tiers, and use of their own courier, according to existing agreements.

Yes. On shop.atti.it, it is possible to check in real time the availability of the products in the online catalog.

For items that are not immediately available, it is also possible to consult the expected supply dates, when indicated, to plan purchases and any differentiated or scheduled deliveries.

Yes, you can purchase online at shop.atti.it. After adding the desired products to your cart and completing the registration, you can pay with PayPal, credit card, or bank transfer.

You can choose to pick up the material at our location in Cernusco sul Naviglio or select shipping through our affiliated courier.

We ship throughout Italy and to European countries not subject to customs procedures.

Certainly, it is sufficient to register on our site by entering your tax code.

You can also make purchases over the counter at our warehouse located at Via f.lli Cervi 3, 20063 Cernusco sul Naviglio (MI). We can issue a tax receipt, there is no minimum billable amount, and if the product is ready for delivery, you can pick up the goods directly or choose to have them shipped via our contracted courier.

Many users choose to order comfortably online on our site and pick up with notice of goods ready, to avoid unnecessary wait times. In any case, we advise you to always check product availability on our site or by phone!

The headquarters of ATTI Srl is located at Via f.lli Cervi 3, 20063 Cernusco sul Naviglio (MI).

View the location and directions on Google Maps

Opening hours of the headquarters and sales counter:

From Monday to Friday:

• Morning: 8:30 AM – 12:30 PM
• Afternoon: 1:30 PM – 5:30 PM

No appointment is necessary to visit our sales counter. If you wish to purchase or view a specific product, we recommend checking its availability in advance by contacting us at 02 92106954 or through the Contact Us page.

Shop online: available 24 hours a day, 7 days a week at shop.atti.it.

Not all products available on shop.atti.it are purchasable online. For these items, the price and availability are not displayed.

Products that can be purchased directly online are recognizable by the “Add to Cart” button.

To know the price and availability of other products, you can use the Quick Quote function available on the site, contact us by phone at 02 92106954, or send us a request.

Each product is accompanied by a PDF catalog or a detailed sheet.

If the information is insufficient, you can use the link Request Information found in every category or product page: a specific form will assist you in requesting targeted information from us.

Additionally, you will find frequently asked questions for each product type in the corresponding category.

ATTI (A.T.T.I. Srl) is an Italian distributor of components for power transmission and industrial automation, founded in the early '80s in Cernusco sul Naviglio (Milan).

On shop.atti.it, they sell online V-Belts and toothed belts, pulleys, chains, sprockets and crowns, gearboxes and geared motors, electric motors, Variable Frequency Drives (VFD), pneumatics, linear guides, PLCs and operator panels, with a catalog of over 40,000 codes and delivery throughout Italy.

On shop.atti.it, ATTI offers a wide range of components for power transmission, mechatronics, and industrial automation from the leading brands in the sector.

Among the brands handled by ATTI are THK, NORD Drivesystems, TiMOTION, Norgren, AirTac, VARVEL, Chiaravalli, SITI, Minimotor, Gates, CHJC, Berges, ComInTec, Mario Ferri, Framo Morat, INVT, Toshiba, Weintek, Fatek, Eltra, Rulmeca, Yamaha, and Yaskawa, in addition to ATTI-branded products.

ATTI collaborates with numerous national and international manufacturers, establishing commercial relationships that include, depending on the brand, official distribution, technological partnerships, and long-established collaborations, in order to provide customers with components and solutions for various industrial applications.

Yes. Many spare parts not listed on shop.atti.it are still available through ATTI.

To request a product not present in the online catalog, you can use the Quick Quote form, specifying the manufacturer code or the dimensions of the part and the desired quantity.

Alternatively, you can contact us by phone at 02 92106954 to receive information on pricing and delivery times.

Products purchased on shop.atti.it are covered by the warranty provided by current regulations and applicable conditions.

• Business Customers (VAT Number): 12-month warranty.
• Private Consumers: 24-month legal conformity warranty, as provided by the Consumer Code.

Private consumers also have the right to withdraw within 14 days of delivery, in the cases and according to the methods provided by law.

For more information, consult the pages Warranty and General Sales Conditions.

Yes. ATTI has an internal cutting center for the custom preparation of hardened steel linear guides, according to the lengths requested by the customer.

The custom cutting service is generally not available for other types of items.

ATTI can also manage requests for gears made to drawing, subject to technical feasibility verification.

For special requirements, you can contact us indicating the product specifications, dimensions, and requested quantities.